Pinigų grąžinimo politika

Return and Refund Policy

We accept return requests within 14 days of receiving your order.

To be eligible for a return, the item must be unused, undamaged, and in its original condition and packaging. You must also provide a receipt or proof of purchase.

To request a return, please contact us before sending the item back. Items returned without prior approval may not be accepted. Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Once we receive and inspect your return, we will notify you whether the refund has been approved. If approved, the refund will be issued to your original payment method. Please allow several business days for your bank or payment provider to process the refund.

Damaged or Incorrect Items

Please inspect your order upon delivery. If an item is damaged, defective, or incorrect, contact us as soon as possible and include photographs of the item so we can resolve the issue.

Exceptions

We cannot accept returns of personalized or custom-made products, gift cards, or items that have been used or damaged after delivery.

Order Cancellations

You may request to cancel your order before it has been fulfilled or shipped. Once an order has been fulfilled or shipped, it can no longer be cancelled and must be handled as a return.

Exchanges

If you would like a different item, size, or colour, please return the original item and place a new order after your return has been approved.

Contact Us

If you have any questions about returns, refunds, or cancellations, please contact us using the contact information provided on our website.